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Forum : Problem deactivating licenseSearch Forum

Forum Home > QODBC - ODBC Driver for QuickBooks > QODBC v8 Forum

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 Problem deactivating license 
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  CMC 
  
 Group: Members 
 Posts: 1 
 Joined: 2007-07-19 
 Profile
 Posted : 2008-08-25 23:46:27

I have to move qodbc off my old drive to a new one.  When I try to deactivate I get the message "Activation not on file for CD Key",  but when I try to active the license on my new drive I get the message "Authorized quanity for CD Key has been exceeded".  Both the old and new drive are running XP Pro.

How do I move the license?

 

 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2008-08-26 08:01:15
The "Activation not on file for CD Key" error really means that the computer you are trying to deactivate doesn't have a active license to deactivate (or you have already deactivated it). You can only deactivate active computers. It also can take up to 48 hours for a deactivated key to become avaliable for re-activation on another computer. 

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