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Forum : Issues with initial install...Search Forum

Forum Home > QODBC - ODBC Driver for QuickBooks > QODBC v8 Forum

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 Issues with initial install... 
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  Ben 
  
 Group: Members 
 Posts: 1 
 Joined: 2007-09-28 
 Profile
 Posted : 2007-09-28 05:07:52

I have just upgraded to v8 from v7, in the hopes that it will fix the issues I am having.  When I open my web page and launch my query, it appears to be working, but after an hour the page refreshes with 'Server cannot be found'.  When the application is done parsing the QB database, it *should* prompt to save a CSV file of the queried data.  Here is what I have done so far to troubleshoot:  

  1. VBDemo runs successfully with the query that I am running from my web page 
  2. I am not seeing any errors in the QODBC message log
  3. There are no errors in the eventviewer or the SDK log
  4. The qbcust.asp runs successfully
  5. the testdcom.asp runs successfully - there is an Error: ActiveX component can't create object for xerces-com.dll, but Matt told me that should not create any issues

Any ideas?  I am at my wit's end - SAVE ME TOM!!! 

Thanks for the help.

Ben

 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
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 Posted : 2007-09-28 09:21:32
After an hour the page refreshes with 'Server cannot be found'? What refreshed the page??? Sounds like the connection session to the server was dropped to me. This is a IIS idle connection timeout issue. You really can't expect a session with the server to be forever. 

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