| Computer Crashed - how do I transfer license? |
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| Posted : 2008-06-21 04:03:04 |
I purchased QODBC Desktop Driver for Quickbooks USA 2007 Read Write on 12/6/2006. Recently my computer crashed and I'm not sure how to go about downloading the version I have the license for or deactivating the "old" computer. Please assist.
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| Tom |
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| Group | : Administrator |
| Posts | : 5510 |
| Joined | : 2006-02-17 |
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| Posted : 2008-06-21 22:18:26 |
| Simply download QODBC (see How can I get the latest version of QODBC? ) and reinstall QODBC. If you are still using the same computer and hard disk, just use your original CDKey Code again. Even if it's a new computer, just use your CDKey Code as QODBC always ships with an extra activation seat so you can recover from hardware crashes. |
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| Posted : 2008-06-21 23:41:55 |
Thank you, Tom. I followed the instructions to the link and at the end of the installation received this message:
"Authorized Quantity for Key XXXX-XXXX-XXXX has been exhausted. (Auto)" (I replaced my actual key number with XXX.)
I then tried to Activate through the QODBC Setup screen and received the same message.
Thank you!
Please advise. |
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| Tom |
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| Group | : Administrator |
| Posts | : 5510 |
| Joined | : 2006-02-17 |
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| Posted : 2008-06-23 10:21:36 |
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| Posted : 2008-06-24 23:46:45 |
Hi Tom;
Thank you for the response however, I'm 99% certain I have not loaded this license on another computer. I'm not trying to be difficult, I'm just trying to get the product loaded on this new computer. The hard drive I had it loaded onto before is completely shot and I will not be able to use that computer to deactivate the license. Please help!!
Regards,
~Nicole |
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| Tom |
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| Group | : Administrator |
| Posts | : 5510 |
| Joined | : 2006-02-17 |
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| Posted : 2008-06-25 11:22:56 |
For registration or activation problems, please contact your regional sales office directly at:
USA: FLEXquarters.com LLC on: 800-932-6448 or +1 248-360-7842
Asia Pacific: Data Access Worldwide on: (03) 9761 3644 or +61 3 9761 3644
UK: Architectronic Ltd on: 0845 638 3730 or +44 (0)845 638 3730
for further assistance. |
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| Posted : 2008-07-18 20:20:11 |
do I have to wait 24-48 hrs before the license is completely deactivated?
I requested deactivation today and now waiting.
Thanks. |
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| Tom |
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| Group | : Administrator |
| Posts | : 5510 |
| Joined | : 2006-02-17 |
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| Posted : 2008-07-20 23:04:20 |
| Yes, you have to wait 24-48 hrs before the license is completely deactivated and the seat is released for re-activation. |
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