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Forum : Email address in QODBC documentation does not workSearch Forum

Forum Home > QODBC - ODBC Driver for QuickBooks > QODBC v7 Forum

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 Email address in QODBC documentation does not work 
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  Joanna 
  
 Group: Members 
 Posts: 25 
 Joined: 2006-12-07 
 Profile
 Posted : 2006-12-29 07:51:39

You do not need to post this message, I am just communicating that the email address found in the QODBC documentation, info@qodbc.com, does not work.  I purchased QODBC a few weeks ago and I have questions regarding remote connection.  If you could provide me with a working email address, I think I just need pretty simple answers as I think I'm just missing something small.

 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2006-12-29 11:39:51
For One-to-One Telephone & Email support there is a A$33.00 Priority Support Incident fee. See: QODBC Priority Support 

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  Joanna 
  
 Group: Members 
 Posts: 25 
 Joined: 2006-12-07 
 Profile
 Posted : 2007-01-03 08:32:04

Does the 30 days of free installation support after purchasing only refer to being able to ask forum questions?  I'm not sure if this would be considered installation support, as I did install it okay, but I do have questions regarding how to use it.  Would I still need to pay for the priority support?

 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2007-01-03 09:32:07
Questions on how to use QODBC is support and FREE support is provided through the QDeveloper Forum here. Installation support is provided through your local sales office directly. 

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