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| Quickbooks Crashes when Inserting Linked Invoice |
| Author |
Message |
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| Posted : 2007-09-11 06:21:18 |
Hi,
I'm working on a project to invoice sales orders using a shipping file we receive from our warehouse. Originally I was planning to do this with MS Access and was able to do a test append query sucessfully once. However now when trying the query through Access or even through the VB Demo Quickbooks crashes with a message that Quickbooks must terminate.
I have tried a new copy of the Quickbooks test file, ran a rebuild, cleared the Optimizer files and update QODBC to the current version and the crash still happens. Quickbooks version is Premier Manufacturing 2007 Release R8P
Here's the query:
INSERT INTO "InvoiceLine" ("CustomerRefListID", "RefNumber", "InvoiceLineLinkToTxnTxnID", "InvoiceLineLinkToTxnTxnLineID", "FQSaveToCache") Select "CustomerRefListID", {fn CONCAT('SOLink', "RefNumber")}, "TxnID", "SalesOrderLineTxnLineID", 0 as "FQSaveToCache" from SalesOrderLine where "CustomerRefFullName" ='Eclat' and "RefNumber"='4587' and "SalesOrderLineSeqNo"=1
Here the QODBC message:
2007-09-10 12:55:21 QODBC Ver: 7.10.00.231 *********************************************************************************************************************
IsAService: False
SQL Statement: INSERT INTO "InvoiceLine" ("CustomerRefListID", "RefNumber", "InvoiceLineLinkToTxnTxnID", "InvoiceLineLinkToTxnTxnLineID", "FQSaveToCache") Select "CustomerRefListID", {fn CONCAT('SOLink', "RefNumber")}, "TxnID", "SalesOrderLineTxnLineID", 0 as "FQSa
veToCache" from SalesOrderLine where "CustomerRefFullName" ='Eclat' and "RefNumber"='4587' and "SalesOrderLineSeqNo"=1
Error parsing complete XML return string (8)
Input XML:
<?xml version="1.0" encoding="ISO-8859-1"?>
<?qbxml version="6.0"?>
<QBXML>
<QBXMLMsgsRq onError = "continueOnError" responseData = "includeAll">
<InvoiceAddRq requestID = "1">
<InvoiceAdd defMacro = "TxnID:98EF8E74-A683-4411-8EDD-6785A719AB71">
<CustomerRef>
<ListID>80000D34-1187038585</ListID>
</CustomerRef>
<RefNumber>SOLink4587</RefNumber>
<InvoiceLineAdd>
<LinkToTxn>
<TxnID>1EA7C-1187029883</TxnID>
<TxnLineID>1EA7E-1187029883</TxnLineID>
</LinkToTxn>
</InvoiceLineAdd>
</InvoiceAdd>
</InvoiceAddRq>
</QBXMLMsgsRq>
</QBXML> |
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| Tom |
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| Group | : Administrator |
| Posts | : 5510 |
| Joined | : 2006-02-17 |
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| Profile |
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| Posted : 2007-09-11 10:13:46 |
Sorry, I just retested my example shown at: How do I convert a Sales Order into an Invoice? using 2201 as my reference number instead of 201:-
INSERT INTO "InvoiceLine" ("CustomerRefListID", "RefNumber",
"InvoiceLineLinkToTxnTxnID", "InvoiceLineLinkToTxnTxnLineID",
"FQSaveToCache")
Select "CustomerRefListID", {fn CONCAT('SOLink', "RefNumber")},
"TxnID", "SalesOrderLineTxnLineID",
0 as "FQSaveToCache" from SalesOrderLine
where "CustomerRefFullName" ='Lamb, Brad:Room Addition' and "RefNumber"='2201'
and "SalesOrderLineSeqNo"=1
and the insert executed without error using QODBC v7.10.00.231 and QuickBooks Premier Edition 2007 Release R8P. I can't see anything obviously wrong in your statement. I assume you created the Sales Order as per my example too? Check what the actual QuickBooks error is in the SDK Message log for further possible clues. |
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| Posted : 2007-09-12 08:40:42 |
Ok, I've done some additional trouble shooting and found out the following:
1) The problem only occurs when using our company file. The sample QB file works fine.
2) I have tried multiple version of our file going back 9 months with the same result
3) Just doing a regular insert of an invoice line works fine (ie. without the Sales Order link)
4) Creating a linked SO through the QB GUI works fine
5) I get the same result on a different computer
6) It makes no difference what customer or Sales Order I use
I'm stumped at this point and might just create unlinked invoices and manually close the sales orders (not the idea solution).
Here are the QB logs, SDK log and a trace:
----- Trace Log ----
SetParameterValue
Char Parameter Id: 1 Value: [800008BB-1168566047]
SetParameterValue
Char Parameter Id: 2 Value: [SOLink4661]
SetParameterValue
Char Parameter Id: 3 Value: [1F301-1188104822]
SetParameterValue
Char Parameter Id: 4 Value: [1F303-1188104822]
ISAMInsertRecord
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
NO_ISAM_ERR 00000 00000
ISAMPutData
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
COLUMN: 5 [CustomerRefListID]
SQL_C_CHAR
800008BB-1168566047
NO_ISAM_ERR 00000 00000
ISAMPutData
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
COLUMN: 15 [RefNumber]
SQL_C_CHAR
SOLink4661
NO_ISAM_ERR 00000 00000
ISAMPutData
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
COLUMN: 106 [InvoiceLineLinkToTxnTxnID]
SQL_C_CHAR
1F301-1188104822
NO_ISAM_ERR 00000 00000
ISAMPutData
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
COLUMN: 107 [InvoiceLineLinkToTxnTxnLineID]
SQL_C_CHAR
1F303-1188104822
NO_ISAM_ERR 00000 00000
ISAMUpdateRecord
0x001B3108 [ISAM]
0x0900ACD0 [InvoiceLine]
QBXMLProcessXMLWithStringPointer5 Error: Error = 8004041c, An internal QuickBooks error occurred while trying to access the QuickBooks company data file.
2007-09-11 15:28:13 QODBC Ver: 7.10.00.231 *********************************************************************************************************************
IsAService: False
SQL Statement: INSERT INTO "InvoiceLine" ("CustomerRefListID","RefNumber","InvoiceLineLinkToTxnTxnID","InvoiceLineLinkToTxnTxnLineID") VALUES (?,?,?,?)
Error parsing complete XML return string (8)
Input XML:
<?xml version="1.0" encoding="ISO-8859-1"?>
<?qbxml version="6.0"?>
<QBXML>
<QBXMLMsgsRq onError = "continueOnError" responseData = "includeAll">
<InvoiceAddRq requestID = "1">
<InvoiceAdd defMacro = "TxnID:AE993983-2346-4944-987F-754DB1FD3C0D">
<CustomerRef>
<ListID>800008BB-1168566047</ListID>
</CustomerRef>
<RefNumber>SOLink4661</RefNumber>
<InvoiceLineAdd>
<LinkToTxn>
<TxnID>1F301-1188104822</TxnID>
<TxnLineID>1F303-1188104822</TxnLineID>
</LinkToTxn>
</InvoiceLineAdd>
</InvoiceAdd>
</InvoiceAddRq>
</QBXMLMsgsRq>
</QBXML>
ISAM_ERR_IN_COMP_SQL S0000 00000 [QODBC] Error parsing complete XML return string.
-------------- QB SDK Log -----------------
20070911.152757 I 2672 QBSDKProcessRequest Application named 'FLEXquarters QODBC' finishing requests (process 3936), ret = 0.
20070911.152757 I 2672 QBSDKProcessRequest Application named 'FLEXquarters QODBC' starting requests (process 3936).
20070911.152757 I 2672 SpecVersion Current version of qbXML in use: 6.0
20070911.152757 I 2672 QBSDKMsgSetHandler ADD: Invoice
20070911.152757 E 2672 StorageInterface *** UNKNOWN EXCEPTION THROWN WHEN PROCESSING THE ADD REQUEST ***. This is an indication of a possible internal QuickBooks error.
20070911.152803 E 2672 QBSDKProcessRequest *** INTERNAL ERROR WHEN PROCESSING THE QBXML REQUEST ***.
20070911.152813 E 3936 RequestProcessor Process Request error = 80010105
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