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Forum : Crystal Reports "Crw32.exe has encountered a problem and needs to close"?Search Forum

Forum Home > QODBC - ODBC Driver for QuickBooks > QODBC Frequently Asked Questions

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 Crystal Reports "Crw32.exe has encountered a problem and needs to close"? 
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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
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 Posted : 2006-02-22 09:22:57
I have installed the latest version of QODBC. Now whenever I go into Crystal 9 and try to create reports with more than one table, like Employee and Employee Earnings, Crystal errors out every time with "Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience". This happens "the minute" I hit the Link tab in Database Expert. 

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  Tom 
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 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
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 Posted : 2006-02-22 09:23:43

QODBC v5.0.0.102 or later works perfectly using Crystal Reports XI Profesional or Developer Editions with the Empolyee and Empolyee Earnings Tables using either Inner Joins or Left Outer Joins.

If you have Crystal Reports (CR) 9 and when refreshing an existing report with linked tables, or when creating a new report and linking the tables, this error message "Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience" appears, it means the file SACommonControls.dll is not registered properly.

CR 9 needs to have the copy of SACommonControls.dll in the C:\Program Files\Common Files\Crystal Decisions\2.0\Bin folder registered.

To Register the Correct Version of SACommonControls.dll
------------------------------------------------------------------------------------
1. Click the 'Start' button, and then click 'Run'.
2. Enter the following in the 'Open' combo-box:
Regsvr32 "C:\Program Files\Common Files\Crystal Decisions\2.0\bin\SACommonControls.dll" 
3. Click 'OK'. A dialog box will appear indicating you have successfully registered the DLL. Click 'OK'.

Now, when you open reports with linked tables in CR 9 the error message will not appear.

 

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