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Forum : Why do people appear in the Entity table as a Customer but not appear in the Customer table?Search Forum

Forum Home > QODBC - ODBC Driver for QuickBooks > QODBC v9 Forum

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 Why do people appear in the Entity table as a Customer but not appear in the Customer table? 
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  Steve 
  
 Group: Members 
 Posts: 7 
 Joined: 2009-01-16 
 Profile
 Posted : 2009-01-17 03:33:54
I am using Quickbooks 2008 and VB6. When adding customers I first check the Entity table to verify that they do not already exist before I add them. I am finding that some will show up in Entity as a Customer but not show up on a search of Customer table. Is there a temporary table that holds them? Are they in limbo somewhere needing to be finalized? I cannot enter this person until I get rid of them in the entity table.
Thanks
Steve 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
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 Posted : 2009-01-17 09:42:00
The Entity table is a read only view of Customers, Employees, Vendors, and OtherNames with minimal details. We normally use the Entity table to query if a name already exists. For all the details on Customers, Employees, Vendors, and OtherNames, query those tables instead. Name must be unique across Customer, Employee, Vendor, and OtherName to be added to QuickBooks. You can query the Entity to verify if a name already exists.

If your optimized Customer table is simply out of sync, then you can force a rebuild by doing:

Select * from Customer verify

 

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  Steve 
  
 Group: Members 
 Posts: 7 
 Joined: 2009-01-16 
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 Posted : 2009-01-18 08:04:51
This problem was solved by rebuilding the Quickbooks data file
Thanks For your help 

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