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Forum : Activation not on file for CDKeySearch Forum

Forum Home > FlexODBC - ODBC Driver for DataFlex Embedded DBMS > FlexODBC Installation Support Forum

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 Activation not on file for CDKey 
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  evalue2 
  
 Group: Members 
 Posts: 1 
 Joined: 2006-08-08 
 Profile
 Posted : 2006-08-08 22:41:05
Hello everybody,

we are trying to move our FlexODBC installation to another machine and are therefore
attempting to deactivate it on the old machine. But neither the automatic nor the manual
way of deactivating is working.

The error message we keep getting is:

Activation not on file for CDKey: xxxx-xxxx-xxxx-xxxx (ManualDeactivate - 0)

If we try to activate our license on another machine, it says that the autorized
Quantity of our CDKey has been exhausted.

Can anybody help ?

Sincerely,

M. Muckermann 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2006-08-09 09:40:25

A error message such as, "Activation not on file for CDKey: xxxx-xxxx-xxxx-xxxx" means that there isn't a current activation on file for the SoftwareID of the computer you are trying to deactivate. You can only deactivate active FlexODBC license seats.

For further help regarding FlexODBC registration or activation problems, you need to contact your local sales office directly, please call:

USA: FLEXquarters.com LLC on: 800-932-6448 or +1 248-360-7842
Asia Pacific: Data Access Worldwide on: (03) 9761 3644 or +61 3 9761 3644
Europe: Data Access Worldwide on: +31 74-25-55-609
South America: Data Access Worldwide on +55 11-3262-2000

 

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