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Forum : Message Error: "Unable to Open License File"Search Forum

Forum Home > FlexODBC - ODBC Driver for DataFlex Embedded DBMS > FlexODBC Forum

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 Message Error: "Unable to Open License File" 
 Author   Message 
  Flavio 
  
 Group: Members 
 Posts: 4 
 Joined: 2007-09-28 
 Profile
 Posted : 2008-08-06 22:44:57
Hi Support,

My customer is trying to activate his license of the FLexODBC and it is showing this error:
Unable to Open License File

Do you have any idea?

Best Regards,
Flavio
 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2008-08-08 12:50:37
That would normally happen on a Microsoft Windows Vista computer because the software protection module within FlexODBC hasn't been updated for Vista (yet). 

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  Flavio 
  
 Group: Members 
 Posts: 4 
 Joined: 2007-09-28 
 Profile
 Posted : 2008-08-09 00:22:52
Hi Tom,

How have you been?

Our customer is working with Windows Server 2003.

He uninstalled and installed the FlexODBC again to try to solver the problem and now it shows the following message:

Unable to Open License File 2

Best Regards,
Flavio 

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  Tom 
  6c3c1_sdk-qodbc.gif
 Group: Administrator 
 Posts: 5510 
 Joined: 2006-02-17 
 Profile
 Posted : 2008-08-09 09:32:33

A FlexODBC "Unable to Open License File" error message on platforms other than Microsoft Windows Vista indicates this type of problem:-
 
a) The current login Windows user account doesn't have read/write access to C:\WINDOWS\system32\NKJUDB7E.ocx
 
b) The FlexODBC license key has been corrupted. The license key is actually hidden in NKJUDB7E.ocx when the registration system was first used and is found in the C:\WINDOWS\system32 folder. Please rename it to .bad, reinstall FlexODBC (don't reboot) and manually reactivate the license.
 
Note: All Windows user accounts (including Windows Services) will require at least read only access to C:\WINDOWS\system32\NKJUDB7E.ocx to use FlexODBC.

 

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  Flavio 
  
 Group: Members 
 Posts: 4 
 Joined: 2007-09-28 
 Profile
 Posted : 2008-08-21 23:32:30
Hi Tom,

I believe that the problem was resolved.

Thank you very much for your prompt answer -:)

Best Regards,
Flavio 

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