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Need reminder of QODBC installation "CD Key" |
Author |
Message |
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Posted : 2006-07-16 03:32:20 |
Dear QODBC,
My company purchased QODBC Web Server on 25 November 2005. We have only now scheduled time to start using it, but we cannot find our CD key so we cannot activate QODBC web server, even though we have successfully installed and started using it. We've tried various different methods from within the drive, and on the qodbc.com website, but to no avail. None of the codes we have at our end are in the required format. I have used Google Desktop to ensure that we do not have a findable copy of the CD Key it is asking for. I would supply the registration details that I have here, but do not know if this post will be publically viewable.
Can you help?
Regards
Mathew Dowell
Finance Director
Catherine Jones Jewellery Limited
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Tom |
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Group | : Administrator |
Posts | : 5510 |
Joined | : 2006-02-17 |
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Posted : 2006-07-16 12:10:37 |
If you have a registration problem please call your local sales office directly on:
USA: FLEXquarters.com LLC on: 800-932-6448 or +1 248-360-7842 Asia Pacific: Data Access Worldwide on: (03) 9761 3644 or +61 3 9761 3644 UK: Architectronic Ltd on: 0845 638 3730 or +44 (0)845 638 3730
If you want your registration code details for your QODBC v5 license Serial No: S05K10012565 URGENTLY you can request it buying purchasing a Support Incident
Note: Your license is for QODBC v5 not v6 (which uses CD Keys), so you will need to upgrade to v6 or you can download and install v5 from here:
http://www.qodbc.com/download/qodbc5.exe
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Posted : 2006-07-17 03:47:52 |
Fair enough, but why make it so complicated?
Regards
Mathew Dowell |
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Tom |
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Group | : Administrator |
Posts | : 5510 |
Joined | : 2006-02-17 |
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Posted : 2006-07-17 08:24:10 |
It's not. You purchased a QODBC v5 for QuickBooks 2005 license last year and you appear to be trying to use that license to try to register QODBC v6 for QuickBooks 2006. A version 5 registration will not work with version 6 because version 6 needs a CD Key. You can install v5, register it and then install v6 over the top, however you will loose the use of the QODBC optimizer after 30 days and the installation will only work with QuickBooks 2005 - not QuickBooks 2006. |
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Posted : 2006-08-26 09:33:14 |
Complicated? Sounds completely reasonable and simple to me. What were you expecting? |
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